Support

CAN A CONSUMER PURCHASE DIRECTLY FROM EDU-FUN?

Edu-Fun is a manufacturer and can only supply directly to retailers and distributors who have operational accounts with the company.


WHO CARRIES EDU-FUN PRODUCTS?

Edu-Fun Emirates Team can make a delivery for Entire Emirates, Charge will be as follow, (Sharjah, Dubai and Ajman will cost 20 Dhs - Umm Al Quwain and RAK Will Cost 30 Dhs - Abu Dhabi For 40 Dhs).


DOES EDU-FUN SELL REPLACEMENT PARTS?

Edu-Fun policy is to provide replacement parts usually free of charge, depending on the fault or integrity of the product. Please refer to the terms and conditions for policy on warranty and returns.


WHERE ARE EDU-FUN PRODUCTS MANUFACTURED?

All of Edu-Fun products are manufactured overseas, for more information please call customer service or a sales representative.


IS THERE A MINIMUM ORDER QUANTITY?

Please call and speak to your nearest Edu-Fun representative for more information on minimum order quantity requirements. Subject to availability and transport/logistics.


CAN ITEMS BE CUSTOMISED OR REBRANDED TO SUIT CUSTOMER REQUIREMENTS?

Most, if not all of our items can be rebranded according to customer’s needs at an additional cost. Please call and speak to your nearest representative for more information. Please refer to the terms and conditions for policies surrounding custom/bespoke items.


WHY PURCHASE EDU-FUN?

At Edu-Fun Emirates our sole purpose is to provide quality furniture, toys, learning resources and safety products to ensure the best for future generations.

Not only is our range and quality of products vastly superior to competitors, we use only the best sustainable and environmentally friendly products to ensure the health of the planet.

We also design our products ergonomically to ensure the healthy growth and development of our children.


SOUNDS GREAT! HOW DO I GET STARTED?

You can get started by creating a customer account online or calling to speak to one of our friendly customer service representatives.

You can also call your local rep to make a showroom appointment and come and see the quality of our product samples for yourself. Seeing is believing!


HOW DO I BECOME A DISTRIBUTOR OF EDU-FUN PRODUCTS?

Please contact customer service or send us an email. One of our friendly representatives will be happy to give you further information. Contact details can be found in the Contact Us Page.


Please read these Terms and Conditions carefully before using the

www.ae.edu-fun.com operated by Edu-Fun Emirates.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service. The Terms and Conditions agreement for Edu-Fun Emirates has been created with the help of Terms and Conditions Generator.


Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Sharjah, UAE, regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Warranty/returns

Goods are warrantied for a minimum term of 12 months unless otherwise stated. Please ensure all goods are checked for damage or fault immediately on delivery as transport damages can occur, any damages or faults must be reported within 7 days from receiving goods receipt.

Quotations

Are valid from 30 days from date shown, if an order is placed outside the 30-day period, a price check and a revised quotation will be provided before an order can be fulfilled (if necessary).

A quotation is not an order. Edu-Fun Emirates reserves the right to amend or increase pricing in line with cost increases regardless of quoted pricing. This is due to possible rise and fall value of the AED/DHS – for imported products and materials.

Orders

Orders will be processed when all the details on the purchase order correspond with quote.

Bespoke Goods

Customer acknowledges that goods are being made to order to meet customer specifications and measurements and design must be signed off prior to manufacture. Custom made goods cannot be returned or refunded.

Variations

Variations to any order/s cannot be accepted without written consent of the customer. Changes will not be affective until Edu-Fun Emirates has provided an amended quote for any variation.

Back order procedure

From time to time, when goods are not all available for delivery at the same time, a back order may result. This should not incur secondary freight charges unless previously discussed with client or the client is not ready to accept goods with the first delivery of order

Lead times

Estimated delivery times may vary and are subject to work load and transport/logistics availability.

Payment terms

Are 14 days from delivery or payment prior to shipment. This will be negotiated at time of order.

Direct deposit or cheque payment is required.

A 50% deposit of the total outstanding order amount (excluding VAT) at time of order is required.

Goods ownership

Goods supplied remain the property of Edu-Fun Emirates until all outstanding invoices have been paid in full.

Risk

The responsibility for loss or damage of goods shall pass to the customer upon delivery to the customer, the customers agent or to a destination or carrier as nominated by the customer.

Goods return

For change of mind or incorrect orders a 20% restocking fee will apply. Goods return cost will be absorbed by the customer. Goods to be returned to Pakenham warehouse.

Goods must be returned in as new and resealable condition for credit or refund to apply, which if accepted shall be determined by Edu-Fun Emirates.

Any payment for balance of goods delivered on the same invoice must be paid within payment terms as required and stated above.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please Contact Us.


Privacy

Edu-Fun Emirates will not disclose any information to any third-party with the exception of circumstances surrounding orders and or necessary contact between suppliers.


Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.


Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Edu-Fun Emirates.

Edu-Fun Emirates has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that Edu-Fun Emirates shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.


Back order procedure

From time to time, when goods are not all available for delivery at the same time, a back order may result. This should not incur secondary freight charges unless previously discussed with client or the client is not ready to accept goods with the first delivery of order.


Lead times

Estimated delivery times may vary and are subject to work load and transport/logistics availability.


Payment terms

Are 14 days from delivery or payment prior to shipment. This will be negotiated at time of order. Direct deposit or cheque payment is required. A 50% deposit of the total outstanding order amount (excluding VAT) at time of order is required.